We have tried to discuss the key elements of communication in crucial moments over the course of disease. Each of these moments requires a careful attention to the specific challenges they represent for the cancer patient and the treating physician. Some communication skills that clinicians acquire during their professional life are due to their increased experiences, feeling more secure and less anxious over time; other skills are based on theoretical knowledge of the patient-physician communication and on a reflection on their own expectations, fears and attitudes, regarding their roles as health care professionals. But certainly one of the most beneficial ways to improve communication is to participate in the emerging communication skills training, which is based on interactivity, role plays and video-or audio-analyses of interviews with simulated patients. This communication skills training is described in the chapters "Current Concepts of Communication Skills Training in Oncology" and "Communication Skills Training in Oncology: It Works!".
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